Matt Ham

Founder, ChatSMB | Conversational AI Solutions for Small Business

Sources checked
ABOUT

Matt Ham is an AI entrepreneur and 3x founder who has spent his career founding companies and consulting on marketing. operational and management solutions. Matt has strong analytical skills and specializes in growing companies by building robust and scalable systems. Matt ran his first company while in grad school at Columbia University, starting his first independent venture two years later. Since that time, he has continuously owned one or more businesses in online marketing, retail electronics repair, management consulting, and AI development with multiple successful exits. Matt is currently working in AI, on a mission to help small-medium businesses (SMBs) overcome operational challenges required to cost-effectively grow their business by building, refactoring, and automating processes using software and AI. He believes that by utilizing commercial software technologies, integrating systems, and intelligently designing frictionless workflows customized around a business need, SMBs can reduce operational costs to scale while simultaneously improving service consistency and quality.

Areas of focus

Professional niches

THE WORK BEHIND THE PROFILE

Proof of Work

implementationChecked Sep 20, 2026

ChatSMB: Multi-Step Agentic Workflow & Autonomous Error Recovery Engine

A verified production automation architecture implemented by Matt Ham at ChatSMB, featuring stateful tool orchestration, automated failure recovery, and structured human approval checkpoints.

Scope & limitations

Operational workflow system; requires monitored execution runtimes and rate-limit backoff handling.

Context: Orchestrated via stateful multi-step agent graphs and deterministic JSON schema validation.

View mission
implementationChecked Sep 20, 2026

ChatSMB: Autonomous Multi-Step Workflow Engine & Error Recovery

A verified production automation architecture implemented by Matt Ham at ChatSMB, orchestrating multi-agent state machines, deterministic validation gates, and human-in-the-loop review queues.

Scope & limitations

Operational workflow system; requires monitored execution environments and API rate limit safeguards.

Context: Twilio SMS, OpenAI GPT-4o mini, and Google Calendar API.

View mission

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